Who works with us
Is VCR right for your business?
VCR is the lawful online cash register under Tax Code Article 380.1. The checklist below maps the most common Armenian sales channels to what the law requires.
Customers place orders via your website, mobile app, or e-commerce platform
Yes — VCR is exactly what Article 380.1 covers
Article 380.1 explicitly permits the electronic cash register for orders accepted via internet site or electronic application (electronic trading platform). VCR is enough on its own.
Orders arrive via WhatsApp, Telegram, Viber, or Instagram DM
Legal grey area
Whether messenger and DM orders qualify under Article 380.1 has not been clarified by the State Revenue Committee in writing. The regulator's own draft amendment (see below) broadens the framework, so the direction of travel is favourable — but for your specific case in the meantime, talk to your accountant.
Customers walk in to a shop, café, or service point and pay there
VCR alone is not enough
Article 380(1) of the Tax Code requires a hardware cash register for in-person cash or card settlements. VCR by itself does not cover walk-in retail. Pair it with a hardware register, or use a hardware register only.
Mixed: online orders plus walk-in customers
VCR covers the online side
Run VCR alongside a hardware cash register. VCR handles website / app / e-commerce orders; the hardware register handles in-person sales. Each side stays compliant with the article it falls under.
B2B with an online order channel (portal, contract, purchase order via web)
Yes — VCR is the right fit
Orders accepted via your portal or e-commerce platform qualify under Article 380.1. Cash and non-cash settlement are both supported on the electronic receipt.
This page summarises Tax Code Article 380.1 / Article 380(1) and Government Decision N 1976-N as of 2026-04-27. It is not legal advice. Consult an accountant or lawyer for your specific case.
How it works
Connecting to VCR is free and does not require visiting an office or signing a paper contract — everything happens online.
Create your account
Sign up, add your business entity, and create a virtual cash register — all online in minutes.
Register with SRC
Submit an electronic cash register application through the tax reporting system. We guide you through every step.
Start selling
Register sales through our web interface or connect your system via API. Receipts are generated automatically.
Comparison
- We have already made all or almost all the mistakes for you.
- Clear and transparent integration instructions.
- No mandatory payments, pay only for the service rendered.
- Already developed interface.
- User-friendly API.
- Confusing processes are automated.
- Support with a human touch.
- Server and maintenance costs are required.
- Software developer fees need to be covered.
- Manual setup of JKS, CSR, and CRT files is necessary.
- Documentation is available only in Armenian and may lack clarity.
- Knowledge of SRC intricacies is essential.
- Responsibility for generating PDF receipts falls on you.
- Additional expenses beyond those listed should be anticipated.
Frequently asked questions
What are the penalties for fiscal registration violations?
Armenia's tax code sets penalties for failing to issue a fiscal receipt, using an unregistered cash register, and other rule violations. As of 2025, these amounts have been significantly increased. VCR automatically registers every sale with the tax authority, eliminating the risk of a fine from human error.
How do I register a cash register with the tax authority?
Cash register registration is done through the file-online.taxservice.am portal using form U6. VCR handles the entire process — we obtain a virtual cash register serial number for your business and activate it with the tax authority. It takes about 15 minutes end to end.
Do I need to buy a physical cash register?
It depends on your sales channel. If you accept orders online (website, mobile app, e-commerce platform), VCR is enough on its own — Tax Code Article 380.1 explicitly covers this case, and you save 50,000–300,000 AMD on hardware plus monthly service fees and thermal paper. If customers walk in to a shop, café, or service point and pay there, the law (Article 380(1)) still requires a hardware cash register. Hybrid businesses run both side by side.
Does VCR process payments?
No. VCR registers transactions with the tax authority — it does not process payments, provide acquiring, or handle money transfers. You need a separate payment provider for that.
Is VCR really free?
Yes. There are no monthly fees, setup costs, or hidden charges. VCR is free for all Armenian businesses.
Why is VCR free?
Because what small and early-stage businesses in Armenia need right now is reliable infrastructure, not another monthly bill. The scarce resource here isn't money — it's the confidence that a tough month won't be finished off by yet another subscription. Fiscal registration is a basic utility, and we believe it shouldn't be the line item that breaks someone who's just getting started. So we keep it free and cover the running costs ourselves.
Do I need special hardware?
VCR runs in any web browser — smartphone, tablet, or laptop — and replaces fiscal hardware for online order channels covered by Tax Code Article 380.1 (website / mobile app / e-commerce platform). For walk-in retail (shops, cafés, in-person services), Article 380(1) still requires a hardware cash register; VCR alone does not cover that scenario.
Can I integrate VCR with my website?
Yes. VCR provides a REST API with clear documentation. You can automate sales registration, prepayments, and refunds directly from your system.